ppAre you passionate about hospitality and the art of welcoming? /p pJoin the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. /p pAt Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. /p h3Role and Responsibilities: /h3 pAs a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. /p pWe are recruiting BOOKING AGENT (M/F) to our offices in Madrid /p h3We Look for Candidates With: /h3 ul liFlexibility, Proactivity and liking to work by objectives; /li liSchedule Flexibility; /li liTraining in Hospitality,



Tourism or similar (preferential factor); /li liSales skills (experience in reservation management or in the commercial area will be valued); /li liExperience in customer service (preferential factor); /li liKnowledge of French is a must; /li liAvailability to carry out full-time face-to-face functions /li /ul h3We Offer: /h3 ul liIntegration in a dynamic team, focused on a service of excellence /li liRemuneration compatible with the role /li liContinuous Training Plan to enhance career development /li liAccess to the e-learning training platform /li liPossibility of functional, national and/or international mobility /li liIncentives and Benefits Plan /li li40, 30 hours per week /li liSpecial rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . FB, among others; /li liCredits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants /li /ul h3Health and Wellness: /h3 ul liHealth insurance /li /ul pThis could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. /p /p #J-18808-Ljbffr

📌 Reservations Agent French CRO Madrid 1
🏢 Minor Hotels Europe and Americas
📍 Madrid