04 ago
|
Impress
|
Barcelona
ppThe Impress team is passionate about teeth, digitalization, and customer service. We are /p plooking for abDoctor Trainer /bto accompany and support our doctors in their daily needs /p pacross all our clinics. /p h3What we offer: /h3 ul lipHigh-end, high-performance technical equipment: . /p /li lipModern, fully renovated dental centers. /p /li lipOngoing training. /p /li lipSupport from a general practitioner for procedures not related to orthodontics. /p /li lipProfessional supervision team dedicated to patients, alongside clinical appointments and available 7 days a week via the treatment tracking app. /p /li lipInternational network of colleagues (EU USA). /p /li lipEnergetic clinical team that listens to each other. /p /li lipCareer path and growth opportunities. /p /li lipSpecial discounts on aligner treatments for you and your family. /p /li /ul h3In this role, you will: /h3 ul lipApprove treatment plans cases, review eligibility, approve refinements. /p /li lipBe the first level of support for the doctors and auxiliaries. /p /li lipCreate the team and the process for smooth support for the front doctors. /p /li lipBe the liaison between the clinics and the HQ in Barcelona. /p /li lipCreate training and processes. /p /li lipTrain teams on processes and training techniques. /p /li lipDaily monitor quality reports and NPS and ensure good performance. /p /li lipCreate improvement action plans and implement them. /p /li lipDaily monitor utilization and efficiency of time of the clinic teams. Organize daily quality checks.
/p /li lipCreate and implement procedures on quality monitoring of hygienist, auxiliaries, doctors in the use of tools and compliance with processes. /p /li lipSolve escalated patient requests and personally work with problem patients via meeting in the clinic, call, video conference or emails. /p /li lipEngage in marketing and interviews, receipt of influencers, and photoshoots. This may involve videos for social media. /p /li lipCombine work in the office and in the clinic when clinic requires orthodontic knowledge support. /p /li lipThe work may involve travelling and need to work on weekends. /p /li lipYour hard work and drive to succeed will deliver nothing less than impressive results. /p /li /ul h3What you need to be successful: /h3 ul lipGraduate in dentistry or orthodontics, registered with the Dental Association. /p /li lipSolid clinical experience, ideally with aligners and digital technologies. /p /li lipExperience in supervising or coordinating a medical team. /p /li lipProficiency in digital tools and patient tracking software. /p /li lipAbility to supervise and validate treatment plans and manage complex cases. /p /li lipNatural leadership, organizational skills, and excellent communication skills. /p /li lipFocus on patient excellence and continuous improvement. /p /li lipProfessionalbEnglish /b, proficiency in an additional language will be considered an asset. /p /li lipWillingness tobtravel frequently /bto all of our clinics at an international level. /p /li /ul /p #J-18808-Ljbffr
📌 Doctor Team Lead (Barcelona)
🏢 Impress
📍 Barcelona