pTBO.COM in Spain seeks an experienced Ops Leader to guide a team of agents and deliver outstanding service. You will coach, review performance, conduct one-on-one meetings, and ensure SLAs, FRT, CES, and Quality scores are met through effective resource management. /ppYou will mentor staff, drive process improvements, onboarding of new hires, and build strong relationships with stakeholders. Strong MS Office skills, leadership, and analytical thinking are essential for success. /p #J-18808-Ljbffr
📌 Multilingual Operations Lead (French/Spanish Native) (España)
🏢 TBO.COM
📍 España
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.