04 ago
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Revelyst
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Sallent
pB2C Customer Success Representative (Italian speaker) /pbr /Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora.br /pAbout the Role /ppWe are looking for a customer-focused and proactive B2C Customer Success Representative to join our team. As a key member of our Customer Experience team, you will be responsible for supporting customers throughout their journey, ensuring every interaction reflects our commitment to service excellence. Acting as the voice of our brands, you will help build customer loyalty by providing timely support, resolving inquiries efficiently, and delivering an outstanding brand experience across multiple channels. You will work closely with both customers and internal teams, contributing to a positive customer journey while helping us continuously improve our processes and service quality. /ppWhat We Are Looking For /pulliFluency in Italian and English (written and spoken) is essential. /liliMinimum 1 year of experience in a customer-facing role such as Customer Service, Customer Support, Customer Success, Retail, Hospitality, or similar. /liliExcellent communication skills with the ability to engage professionally and empathetically with customers.
/liliA customer-centric mindset and a genuine passion for delivering exceptional customer experiences. /liliStrong problem-solving skills and the ability to handle challenges in a calm and solution-oriented manner. /liliWell-organized, detail-oriented, and able to manage multiple priorities effectively. /liliProactive attitude with a strong sense of ownership and accountability. /liliAbility to work both independently and collaboratively within an international team environment. /liliComfortable learning new products, processes, and digital tools. /liliPositive, adaptable, and eager to contribute to a fast-paced and growing business. /li /ulpNice to Have /pulliPrevious experience working with CRM and customer service platforms such as Salesforce, Zendesk, or SAP. /liliExperience in e-commerce, direct-to-consumer (D2C), or international customer support environments. /liliKnowledge of the outdoor industry and its products. /liliPassion for sports, cycling, outdoor activities, and active lifestyles. xhfqzwm /li /ulpSounds like you? Apply to this opportunity and become part of our international Customer Success team in Barcelona! /p
📌 c Customer Success Representative (Italian Speaker) (Sallent)
🏢 Revelyst
📍 Sallent