ppWe’re looking for an bAccount Manager /b to join our Lightspeed team in Spain. You will be responsible for building and maintaining lasting relationships with Lightspeed's accounts. With your knowledge of their goals you will be tasked with introducing them to Lightspeed's suite of products and integrations to ensure they're getting the best solution to help them achieve their goals. In this pivotal role, you will be instrumental in cultivating and sustaining robust, long-term relationships with Lightspeed's valued accounts. /p pLeveraging your deep understanding of each client's unique business targets and challenges, you will be responsible for strategically introducing them to Lightspeed’s comprehensive suite of innovative products and seamless integrations. Your expertise will be key in ensuring that clients are fully equipped with the optimal solutions to not only meet but exceed their individual goals, thereby maximising their success and satisfaction with Lightspeed. /p pPlease note this role is based in Spain with a must requirement of speaking French fluently. /p h3What you will be doing: /h3 ul lipDrive adoption of Lightspeed Payments and software solutions, ensuring clients extract maximum value from our POS products, modules, and integrations. /p /li lipServe as the primary point of contact, building trusted, long-term partnerships and proactively supporting client success. /p /li lipGuide account growth and upgrades, transitioning customers to advanced solutions tailored to their evolving business needs. /p /li lipCreate new revenue opportunities, executing upsells, cross-sells, and expansions aligned with client goals.



/p /li lipDeliver compelling product demos and support adoption, ensuring clients fully utilise Lightspeed’s suite of tools. /p /li lipMonitor and analyse account performance, tracking metrics such as Monthly Recurring Revenue (MRR), Net Retention Rate (NRR), customer health, and engagement. /p /li lipProactively manage churn and satisfaction, identifying trends, resolving issues, and strengthening long-term client relationships. /p /li lipNegotiate and close agreements, securing favourable terms while consistently achieving renewal, retention, and growth targets. /p /li /ul h3And a little bit of.... /h3 ul lipContribute to and execute sales and marketing initiatives aimed at enhancing the customer experience and increasing Lightspeed's Monthly Recurring Revenue (MRR). /p /li /ul h3What you need to bring: /h3 ul lipbFluency in French /b /p /li lipDemonstrated success in quota-carrying SaaS or technology roles, consistently achieving revenue growth and retention targets. /p /li lipSkilled at identifying client challenges, tailoring solutions, and delivering long-term value through strategic account management. /p /li lipBuild trust and credibility with clients, including executive-level stakeholders, fostering lasting partnerships.



/p /li lipUnderstand complex business models, align solutions with client goals, and make data-driven decisions to optimise outcomes. /p /li lipProficient in Salesforce and sales tools for forecasting, pipeline management, and maintaining accurate, actionable customer data. /p /li lipArticulate ideas clearly, influence cross-functional teams, and secure mutually beneficial agreements with clients. /p /li lipAnticipate client needs, navigate challenges, manage multiple accounts, and thrive in fast-paced environments. /p /li /ul h3What’s in it for you? /h3 pYou’ll enjoy: /p ul lipA adaptable work environment that empowers you to do your best work /p /li lipA culture that celebrates performance /p /li lipThe chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard /p /li lipCareer-defining opportunities /p /li /ul pTo all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. /p pLightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. /p pLightspeed handles your information in accordance with our Applicant Privacy Statement. /p /p #J-18808-Ljbffr

📌 Account Manager - French Speaking (Madrid)
🏢 Lightspeed Commerce
📍 Madrid