ppThis is an opportunity to apply your leadership skills to will develop strong relationships with internal stakeholders and Large, Mid Cap and Subsidiary clients and maintain high standards of client satisfaction. /ph3Job Responsibilities /h3ulliManage the lifecycle of transactions post-sale, ensuring smooth handling and fast turnaround times. /liliBuild and maintain strong relationships with clients and internal teams, including Operations, Middle, and Front Office colleagues. /liliTrack client transactions and provide comprehensive reporting to enhance client experience. /liliConduct client training and participate in client events to strengthen relationships. /liliProvide back up to Supply Chain Finance Team with Supplier inquiries /liliSupport operational workflows to resolve refusals, disputes, and problematic transactions. /liliRecord all client interactions in our Case Management System . /liliAdvocate for clients by analyzing customer behavior and reporting on transaction trends. /liliStreamline processes in line with Trade priorities and support sales and client visits. /liliPerform the review of Guarantees, SBLCs subject to Spanish Law and ICC Rules. /liliResolve complex client inquiries related to trade finance transactions. /li /ulh3Required Qualifications, Capabilities, And Skills /h3ulliProficient in Spanish and English Languages. /liliWorking knowledge of ISP 98 and URDG. /liliSBLC and Guarantee wording review experience. /liliCore Trade Product experience. /liliStrong focus on client satisfaction and relationship building. /liliProven leadership skills with the ability to deliver exceptional performance under pressure. /liliExcellent planning and organizational skills, comfortable working within tight deadlines.



/liliAbility to operate collaboratively and possess strong interpersonal skills. /li /ulh3Preferred Qualifications, Capabilities, And Skills /h3ulliProficiency in managing multiple systems and an interest in automation tools (AI/LLM/Alteryx). /li /ulh3ABOUT US /h3pJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. /ppWe recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. /ppJ.P. Morgan's Commercial Investment Bank is a general leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. /p /p #J-18808-Ljbffr

📌 Client Service Account Manager - Trade & Working Capital - Associate (Madrid)
🏢 Fairygodboss
📍 Madrid