04 ago
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Ennismore
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Barcelona
04 ago
Ennismore
Barcelona
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelonaâs waterfront district of Port Forum. Here the hallmarks of an SLS wonderland â playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 squareâmeter ballroom with abundant natural light, breakout rooms catering to all size of meetings, a rejuvenating spa, and a stateâofâtheâart fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.
Job Description
What youâll do...
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- Support the team with the Food & Beverage operations.
- Deliver food and beverages to guest rooms promptly, ensuring presentation, quality, and service standards are consistently met.
- Prepare, organise, and check trays, trolleys, amenities, and all necessary equipment before delivery.
- Collect trays, trolleys, and service equipment from guest rooms in a timely manner while maintaining cleanliness throughout the operation.
- Youâre the face of our guestsâ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, theyâre having a great time.
- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
- Work with the rest of team in keeping things running smoothly and tidily.
- Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each itemâs origin, taste and preparation methods.
- Set up your outlet â stock up on all the supplies youâll need and manage your inventory.
- Ensure that food and beverages are well stocked.
- Ensure overall cleanliness and maintenance of the working area.
- Be ready to jump into other adâhoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace.
- Work with your restaurant and kitchen colleagues to offer a seamless food service.
- Comply with departmental policies, procedures, and service standards.
- Anticipate the needs of our guests with an attentive and intuitive service.
- Assess customersâ needs and preferences and make recommendations.
- Pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction.
- Assess guests' needs and preferences so that you are able to advise appropriately.
- Properly and accurately close guest checks;
process cash and creditcard payments;
properly settle voided checks or complimentary items.
- Complies with safety and HACCP standards.
Qualifications
What we are looking for...
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- +2 years of experience in hospitality within food & beverage.
- Some college and/or advanced training in food and beverage management valuable.
- Ability to multitask, work in a fastâpaced environment and have a highâlevel attention to detail.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good â your team, guests and colleagues alike. You make a positive impact.
- You are an excellent relationship builder, confident in working with other teams and leaders;
youâre passionate aboutwhat we can achieve together.
- You take ownership of important issues, solve problems, and make effective decisions.
- You learn quickly and adapt to SLSâs unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- Youâre up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What's in it for you...
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- The opportunity to join an innovative, fastâgrowing, international group thatâs committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team thatâs very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands. xhfqzwm
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a general collection of entrepreneurial and founderâbuilt brands with purpose at their heart. Ennismore is a jointâventure with Accor, formed in 2021.
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📌 Waiter / Waitress (In-Room Dining) (Barcelona)
🏢 Ennismore
📍 Barcelona