ppSpain /p h3Job Description /h3 pbAbout Jumeirah the Hotel: /b /p pJumeirah, a integral leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. /p pJumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range; a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment. /p pbr/bAbout the Role: /b /p pAn opportunity has arisen for a bTelephone Operator /b position to join our bFront Office /b Department atbJumeirah Mallorca. /bbr/The main duties and responsibilities of this role are: /p pHandles internal and external calls with professionalism and efficiency, following brand standards. /p pKeeps phone lists and relevant information on hotel products, services, and events up to date.



/p pEnsures guest information confidentiality in management systems (PMS, Reservations, Guest Requests). /p pMaintains clear communication with colleagues and other departments to optimize operations and guest satisfaction. /p pSupports the Front Office team with tasks related to the guest experience. /p pbAbout you: /b /p ul liStrong communicator with excellent problem-solving and multitasking skills, able to stay calm and efficient under pressure. /li liPrevious experience in customer service or hospitality, ideally within a luxury environment. /li liGuest-focused and proactive, committed to delivering exceptional experiences and upholding the highest luxury hospitality standards. /li liFluent in English; additional languages are a plus. /li /ul pbr/About the benefits: /p pBesides generous FB benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes: /p ul liJoin a growing luxury hospitality company with exciting opportunities for training, development, and career advancement. /li liWork in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team. /li liBenefit from complimentary cleaning of employee uniforms and work attire. /li liOpportunity to participate in the Winter Relocation Program with opportunities to work at other Jumeirah properties. /li /ul h3Job Info /h3 ul liJob Identification /li liJob Category Rooms /li liPosting Date 07/28/2026, 09:48 AM /li liApply Before 11/29/2026, 08:0 PM /li liDegree Level No Formal Education /li liJob Schedule Full time /li /ul /p #J-18808-Ljbffr

📌 Telephone Operator - Front Office - Jumeirah Mallorca (España)
🏢 Dubai Holding
📍 España