ph3Company Description /h3 pAt bMSX International /b, a North American multinational and bleading consultancy for the automotive industry /b, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes. /p pWith more than 25 years of industry experience, our bmultilingual and multicultural Contact Center /b operates with a proactive and dynamic approach. Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service. /p h3Job Description /h3 pDo you have strong communication skills, a proactive attitude, and a passion for customer service? /p h3Customer Service Representative! /h3 h3Your Daily Tasks Will Include /h3 ul liAttending calls and responding to emails from clients and dealerships. /li liFollowing up with customers until their inquiries are fully resolved. /li liMaking reminder calls and following up on incidents to achieve maximum satisfaction. /li liUpdating databases, drafting reports, and creating summaries. /li /ul h3Qualifications /h3 h3We are looking for you if: /h3 ul liYou have a B2 level of English and are fluent in Dutch. /li liYou are preferably available full-time. /li liYou will be working from our Madrid office in a 50% hybrid position, with the first 3 months approx. fully on-site for the adaptation period. Our office is located at Calle Albasanz 15. Madrid. Line 5. Suanzes Underground /li /ul h3Additional Information /h3 ul liPermanent position with an indefinite contract from the beginning.



/li liTelecommuting policy of up to 50% of the monthly working hours after the adaptation period (approx. 3 months). /li liSalary: €22.000 gross per year. /li liJoin a great team of professionals in an internationally consolidated company. /li liGain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships. /li liPossibility to join the Versátil Compensation Plan (medical insurance, transport card, meal card, training...). /li li23 working days of vacation per year, as stipulated by the collective agreement. /li liAdditional incentives for employee referral programs, internal trainers, new business opportunities, etc. /li /ul pMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. /p pMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. /p /p #J-18808-Ljbffr

📌 Dutch Customer Service Agent (Sant Just Desvern)
🏢 Msx International
📍 Sant Just Desvern