Norwegian Speaking Customer Service Representative for Booking (Barcelona)

Norwegian Speaking Customer Service Representative for Booking (Barcelona)

04 ago
|
TP
|
Barcelona

04 ago

TP

Barcelona

ph3Norwegian Speaking Customer Service Representative for Booking /h3 p5 days ago – Be among the first 25 applicants. /p pThis range is provided by TP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. /p h3Base pay range /h3 p€22,249 gross/year (38.5 h/week, full‑time contract Monday–Sunday with 2 days off per week) /p h3Job Responsibilities /h3 ul liUnderstand and identify customer needs as a customer support advisor for Booking. /li liListen, respond, and mediate between international travellers and accommodation suppliers worldwide, ensuring a high level of customer service. /li liClarify inquiries about service, payment, and technical requirements via email and phone, following established processes. /li /ul h3Requirements /h3 ul liNorwegian C2 level and English C1 level (or higher). /li liExcellent written and spoken communication and interpersonal skills. /li liComputer‑savvy (Office 365, CRM database, and other internal platforms). /li liA problem‑solving, solution‑driven mindset. /li liPositive, motivated mindset for dealing with tricky customer issues. /li liGoal‑oriented work approach. /li liOpen to changing priorities and business processes. /li liAffinity with accommodation platforms. /li liExperience in customer service or contact‑center environments is valued. /li /ul h3Desirable Skills /h3 ul liProcess Excellence – systematically improving organizational processes for efficiency, effectiveness, and quality. /li liCollaboration – working effectively with others, sharing ideas and resources.



/li liCommunication – exchanging information and ideas across channels. /li liEmotional Intelligence – managing own and others’ emotions to foster positive relationships. /li liOpen‑Mindedness – appreciating diverse perspectives and ideas. /li liCritical Thinking – evaluating information to make informed decisions. /li liSolution Orientation – focusing on practical and effective solutions. /li liEntrepreneurship – innovating, creating, taking risks, and proactively identifying opportunities. /li /ul h3Benefits /h3 ul liFlexible remuneration in nursery‑school transport (if interested after probation period). /li liA multicultural and international working environment. /li liModern office spaces, well connected by public transport, close to Glories shopping mall (Westfield). /li liPart of an exciting industry‑leading department with opportunities to learn and grow your career. /li li3 weeks of initial training and continued personal coaching. /li /ul h3Diversity, Equity Inclusion /h3 pTP is home to a integral family with various backgrounds and lifestyles. We embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. /p h3Seniority level /h3 ul liEntry level /li /ul h3Employment type /h3 ul liTemporary /li /ul h3Job function /h3 ul liCustomer Service /li liIT Services IT Consulting /li /ul pReferrals increase your chances of interviewing at TP by 2×. /p /p #J-18808-Ljbffr

📌 Norwegian Speaking Customer Service Representative for Booking (Barcelona)
🏢 TP
📍 Barcelona

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