ppWe are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. /p h3What The Role Involves /h3 ulliCoordinate the end-to-end onboarding journey from pre-start through the first 90 days, partnering with HR Ops, IT and Workday to ensure a smooth transition from candidate to new employee. /liliDevelop persona-based onboarding approaches tailored to different employee types, including individual contributors, managers, and office-based and remote populations. /liliMaximise automation through Workday whilst partnering with local offices and cross-functional teams to deliver a personal welcome experience, from pre-start communications through to first-day logistics and content and support through a new hire’s first 90 days. /liliMaintain and continuously improve onboarding checklists, timelines, templates, guides and process documentation. /liliDrive manager and buddy enablement through manager learning, onboarding expectations, buddy training and 90-day plan guidance. /liliCoordinate onboarding events, orientation sessions and learning activities, managing invitations, attendance tracking and reporting within Workday and the LMS/LXP. /liliManage the general new hire SWAG process, ensuring every new hire receives a Super welcome token on day one. /li /ul h3How Success Is Measured /h3 ulliNew hires feel welcomed, informed, and ready to contribute, reflected in growing onboarding satisfaction scores. /liliManagers are clear on their responsibilities,
reporting high satisfaction with the tools and support provided. /liliOnboarding processes are consistent and scalable, with a high completion rate for required tasks and learning. /liliTechnical readiness is seamless, with equipment and system access provided on time through strong cross-functional partnerships. /liliOperational excellence is maintained through the reduction of recurring issues and proactive resolution of friction points. /liliVisibility into onboarding progress and experience is clear, supporting early productivity, role clarity and retention. /li /ul h3What We Are Looking For /h3 ulliBackground in HR operations, learning development, or Talent Acquisition, with a strong focus on the new hire experience. /liliHighly structured and detail-oriented, with the ability to balance big-picture thinking with hands-on delivery. /liliProactive communicator and problem-solver, comfortable coordinating across multiple teams and stakeholders; strong stakeholder management skills. /liliProficient in HRIS and collaboration tools, with a passion for using technology and automation to improve content and processes. /liliSystems-minded, using feedback and data to resolve issues thoughtfully and maintain high-quality onboarding materials. /liliAdaptable and independent, able to manage complex workstreams whilst handling confidential information with discretion. /li /ul h3Nice to have /h3 ulliExperience with Workday (Journeys and/or Learning). /li /ul h3Tools and platforms /h3 pThe role may involve working with:
/p ulliWorkday Journeys Workday Learning /liliGoogle Workspace /liliSlack /liliNotion /liliSurvey and feedback tools /liliReporting dashboards and spreadsheets /liliAI tools to support content creation, process improvement, and employee support /li /ul h3About Super /h3 pWe are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide. /p h3Shaping the Future of Play /h3 pEverything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers /p pSuper is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming Betting Association (EGBA). /p pAt Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance. /p /p #J-18808-Ljbffr
📌 Employee Onboarding Specialist (Madrid)
🏢 Super
📍 Madrid