ppCreated in 2016, Free2move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's travel needs. /ppWith Free2move, you can rent a city car for shopping or for your stay in Italy or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! /ppBorn from the merger of the Stellantis Group and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years as a reference player to revolutionize the mobility of all travellers. /ppHaving become the #1 reflex for more than 6 million users, Free2move operates in more than 170 countries across 5 continents and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available! /ppIf you want to join a team of +750 experts and bold international projects, then you're in the right place! /ppYou will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector. /ppThe Support Operations Manager is a true operational support for the country operations as their unique interlocutor and trains our partners and customers. /ppThey participate in the development of a network of rental agencies in an international environment and contribute to the exciting global expansion of Free2Move. /ph3Your next missions /h3h3In Close Connection With Our Field-working Partners, You Will /h3ulliWork towards the economic performance and the satisfaction of our partners. /liliSupport Partners to use our Mobility system. /liliSupport the team's success by transmitting all operational knowledge. /liliPrepare partner’s newsletter.



/liliCoach them in order to boost the deployment of their network and their Mobility activity /liliProvide and analyze their KPIs and give recommendations for their action plans. /liliParticipate in the creation and update of our online and face-to-face training materials for our partners. /liliTrain our partners in using our tools and systems. He/She guarantees their perfect use by analyzing our automatic Field Check-Up Reports. /liliTake part in the creation of the action plan and participate in their deployments as the main HQ interlocutor /liliBe at the core of the implementation of our innovative rental solutions / Automatic Renting Connected Cars, and will inform our partners about our new product / service developments. /li /ulh3Expected Skills /h3ulliAdvanced studies: Bachelor or Master Degree (Business Schools, University ...) /liliFluency in German, good command of English. /liliDefinitely customer satisfaction and quality-oriented /liliPassionate about new technologies, think that all optimization and automation is not time spending but time saving /liliLike to share your knowledge and train colleagues and interlocutors /liliAttracted by business development in a B2C / B2B environment /liliStrong human and business skills and an ability to develop relationships that last /li /ulh3What We Offer /h3pWorking at Free2Move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:



/pulliA start-up spirit supported by a large Group /liliThe opportunity to revolutionize the uses of mobility with us! /liliA neat integration to start well /liliLots of possibilities for development /liliCollaboration with multidisciplinary and international teams /liliInternational projects to perfect your background! /liliSalary : 25k-28K€ /liliFlexibility with our hybrid mode of working: 2 days per week onsite; 3 days per week home office /liliAn access to our E-Learning platform : for the development of languages and other skills /liliNo-meetings days to boost your efficiency! /liliTable football battles to relax /liliThis list is not exhaustive... /li /ulpWhat is Free2move's purpose? Simplify the mobility of everyone! /ppFree2move is the only integral mobility brand that offers a complete and unique ecosystem for its private and professional customers around the world and specifically in Europe and USA. Relying on data and technology, Free2move puts the customer experience at the heart of the business to reinvent mobility and facilitate the transition to E-mobility. As a real marketplace for mobility, the company offers a range of products and services ranging from car-sharing to short, medium or long-term rental, including the reservation of VTC drivers, parking spaces and charging stations via the app, as well as support solutions towards the energy transition or even fleet management for professionals. /ppFinally, Free2move designs, develops, produces and distributes electric mobility products and services ranging from charging infrastructure, monthly subscriptions, battery life cycle management to the integration of Vehicle-to-Grid technology (V2G). Free2move in figures is: 2 million users, 450,000 rental vehicles, 500,000 parking spaces, 250,000 charging points in Europe, 620,000 business contracts and a presence in 170 countries. /ppFor further information: /p /p #J-18808-Ljbffr

📌 Support Operations Officer - German market (Madrid)
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📍 Madrid