p strong We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker /strong /p p At strong Netzon Group /strong , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. /p p If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /p p strong About the Role /strong /p p As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. /p p✅strong Key Responsibilities /strong /pulli Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. /lili Aim for first contact resolution to handle customer queries quickly and effectively. /lili Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. /lili Foster positive interaction /lili Follow policies and regulations for the Flemish market.



/lili Offer feedback and insights on areas where you detect possible improvements. /lili Embody the values of both Via and Netzon. /li /ul pstrong What We’re Looking For /strong /pullistrong Fluency in English and Flemish /strong /lili Customer-First Mindset: You love helping people and tailoring solutions for them. /lili Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. /lili Organized Motivated: Even when busy, you stay organized and keep delivering quality service. /lili Eligibility: Permit to work in Spain. /li /ul pstrong What We Offer /strong /pulli Start Date: ASAP. /lili Full-Time: 39 hours per week. /lili Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. /lili Salary: €25,000 per year gross /lilistrong Working Model: Hybrid in Barcelona and Remote in Spain /strong /lili Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). /lili Office Location: Barcelona (Eixample). /li /ul pstrong Why Join Netzon Group? /strong /pp Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping general brands deliver outstanding customer experiences worldwide. /p p strong Start your career with us—apply now and become part of our growing team! /strong /p

📌 Customer Service Agent (TaaS) - Flemish Speaker (España)
🏢 Netzon Group
📍 España