ppWe are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack – the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. /p pTraditional market research is built around studies. This role is not. At Super, we are building an AI‑native research function where insight is not delivered in isolated projects, but generated continuously through systems. As a Staff Market Intelligence Researcher, your primary tool is AI—not as a shortcut, but as the infrastructure through which research happens. /p pYou will design and operate research systems that produce high‑quality consumer and market intelligence at a speed and scale that traditional agency models cannot match. Where others deliver one study in six weeks, you will deliver multiple validated insights in a fraction of the time—not by working harder, but by working differently. This is a hands‑on, high‑impact individual contributor role. You will sit across Marketing Intelligence and Performance Analytics, connecting consumer understanding directly to commercial outcomes, while building the workflows, tools, and infrastructure that make this possible. /p h3Building AI‑Native Research Systems /h3 ul liDesign and run AI‑moderated qualitative research at scale (e.g. interviews, concept testing, exploratory qual) /li liBuild repeatable workflows: survey pipelines, social listening synthesis, competitive monitoring agents /li liUse LLMs to analyse large volumes of unstructured data (app reviews, transcripts, customer feedback)



/li liImplement validation frameworks to ensure AI outputs are reliable and decision‑ready /li liOptimise every workflow for speed, with most outputs delivered in days—not weeks /li /ul h3Delivering High‑Throughput Insight /h3 ul liOwn and triage research requests from across the marketing organisation /li liDeliver insights within a two‑week maximum turnaround (often faster for urgent needs) /li liTranslate findings into clear, actionable recommendations for marketing teams /li liRun both synthetic‑first validation and targeted human research where required /li /ul h3Owning Always‑On Consumer Brand Intelligence /h3 ul liOperate a continuous brand intelligence system (pulse surveys, sentiment, social data) /li liMaintain and evolve consumer segmentation frameworks /li liConduct deep qualitative research for complex or high‑stakes questions /li liBuild and manage a structured, searchable insights library /li /ul h3Building Automated Competitive Intelligence /h3 ul liDeploy automated agents to track competitor activity across ads, pricing, hiring, product, and media /li liSynthesise signals into regular, decision‑oriented competitive briefings /li liInterpret what competitor activity means—not just what happened /li /ul h3Developing AI Research Infrastructure /h3 ul liOwn the AI research tool stack: evaluation, integration, and governance /li liCreate automated pipelines for intake, sampling, analysis, and delivery /li liEstablish best practices for responsible,



rigorous AI‑assisted research /li liStay ahead of emerging methodologies (synthetic research, agentic workflows, multimodal analysis) /li /ul h3Connecting Insight to Commercial Impact /h3 ul liPartner with analytics to explain performance trends through consumer understanding /li liFeed insight into campaign development—not just post‑campaign evaluation /li liContribute to leadership‑level marketing intelligence reporting /li /ul h3What We Are Looking For /h3 ul li6–9 years in consumer insights or market research with strong mixed‑methods expertise /li liProven experience building and running AI‑augmented research workflows at scale /li liTrack record of operating in high‑throughput, fast‑paced environments /li liStrong quantitative skills (survey design, sampling, analysis) /li liSolid qualitative expertise (moderation, discussion design, synthesis) /li liExperience with brand tracking or continuous measurement systems /li liCommercial acumen—ability to connect insights to business outcomes /li liBackground in fast‑moving digital consumer businesses (e.g. gaming, e‑commerce, fintech) /li /ul h3Nice to Have /h3 ul liExperience in gaming, sports betting, or high‑LTV consumer sectors /li liFamiliarity with tools such as Brandwatch, Klue, Quantilop, Crayon, or similar /li liExperience with AI research platforms (e.g. AI‑moderated interviews, qualitative synthesis tools) /li liExposure to synthetic research methods (AI personas, simulated respondents) /li liCoding experience (Python or R) for automation or analysis /li liMulti‑market or international research experience /li /ul pWe hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives drive better performance. /p /p #J-18808-Ljbffr

📌 Staff Market Intelligence Researcher (Madrid)
🏢 Super
📍 Madrid