We are looking for a CRM Manager to lead our clients
CRM efforts for the Dutch market. Youll be responsible for
designing and executing customer lifecycle strategies to drive
engagement, retention, and customer lifetime value. You should have
a deep understanding of Dutch customer behavior, iGaming/online
entertainment experience, and CRM best practices. Responsibilities
: Develop and manage localized CRM strategies for the Dutch market
(Email, SMS, push notifications, onsite messaging, etc.) Own the
customer journey and optimize communications across all stages:
onboarding, engagement, churn prevention, and reactivation Plan,
execute, and analyze CRM campaigns with a focus on personalization,
segmentation, and ROI Collaborate with product, content, design,
and data teams to deliver relevant and engaging campaigns Monitor
KPIs such as retention rate, conversion, CLV, and churn — and
proactively act on insights Ensure all campaigns are compliant with
local regulations and responsible gaming practices Act as the main




point of contact for all CRM-related initiatives in Netherlands.
Requirements: 3+ years of experience in CRM, preferably in iGaming,
fintech, or digital entertainment Fluent English (written and
spoken) and Dutch fluent. Strong understanding of the Dutch market
and user behavior Hands-on experience with CRM tools and platforms
(Braze, Optimove, Salesforce, etc.) Data-driven mindset with
experience in segmentation, A/B testing, and campaign analysis
Excellent communication, planning, and organizational skills
Self-starter with the ability to work independently in a fast-paced
environment What is on Offer: Competitive salary package
Opportunity to join a fast-growing, international company Creative
freedom and ownership of your market Remote-first culture with
versátil working hours Dynamic and collaborative work
environment

📌 CRM Manager Netherlands - based in Dubai or Valencia
🏢 Triskel Consulting
📍 Valencia