04 ago
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Getworkabroad
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Málaga
04 ago
Getworkabroad
Málaga
ph3Description: /h3 /brpWe are hiring Danish, Swedish and Norwegian speakers for customer support roles in Málaga, with a start date in August. /p /brpThis is frontline support for European companies that actually care how their customers are treated. You will be the first person a customer talks to when something goes wrong, handling questions over chat, email and phone in your own language. No scripts to read word for word, no reading from a checklist. You get proper product training, then you are trusted to solve the problem in front of you. /p /brh3What the day looks like /h3 /brul /brliHandling incoming customer questions across chat, email and phone in Danish, Swedish or Norwegian /li /brliWorking out what the customer actually needs, not just what they asked /li /brliEscalating the cases that need a specialist, and following them through to a resolution /li /brliKeeping notes and case records clean so the next person picking it up has what they need /li /brliFlagging the issues you see coming up again and again, so they get fixed properly /li /br /ul /brh3What you need /h3 /brul /brliFluent or native Danish, Swedish or Norwegian /li /brliGood working English, since that is the internal language of the team /li /brliClear,
calm written and spoken communication /li /brliComfortable with computers and picking up new systems quickly /li /brliAlready living in Málaga, or genuinely ready to relocate for an August start /li /br /ul /brpPrevious customer service or contact centre experience helps, but it is not a requirement. Plenty of people start this role with none. /p /brh3What you get /h3 /brul /brliFull-time role with a stable, growing employer /li /brliPaid product and systems training before you go live /li /brliA central Málaga office near the harbour, surrounded by restaurants and cafés, five minutes on foot from the train and bus connections /li /brliA team that runs on trust rather than micromanagement, with real room to move into senior support, quality or team lead roles /li /brliAn international office with a genuine social side, including team dinners and after-work events /li /brliLife in a city with roughly 300 days of sun a year, a beach you can reach on your lunch break, and living costs well below Copenhagen, Stockholm or Oslo /li /br /ul /brh3Practical details /h3 /brpLocation: Málaga, Spain. On-site. /p /brpStart: August 2026. /p /brpHours: Full-time, daytime. /p /brpLanguages: Danish, Swedish or Norwegian, plus English. /p /p #J-18808-Ljbffr
📌 Customer Support Agent (Danish, Swedish or Norwegian) - Málaga
🏢 Getworkabroad
📍 Málaga