ph3Technical Specialist Video (M/F) /h3 pbLocation: /b Paris, France (Relocation offer) /p pbLanguages: /b French or English mandatory /p pbContract Type: /b Full-time permanent (CDI) /p pbSalary: /b €47,000 to €55,000 gross annual (depending on experience) /p h3Key Responsibilities /h3 h3Equipment Operation /h3 ul liDrive Results: Ensure smooth event execution through accurate and timely setup, operation, and teardown of advanced audiovisual equipment, as outlined in the technical qualifications section. /li liTroubleshoot and quickly resolve technical issues as they arise. /li liDo the Right Thing: Adhere to all company safety and security protocols. /li liReport all health and safety issues to the HSE Manager, Line Manager, or on-site Project Manager. /li liEnsure equipment is protected against theft and/or damage during use. /li /ul h3Customer Service /h3 ul liDeliver World-Class Service: Provide excellent service and strive to exceed the needs and expectations of both internal and external clients. /li liMaintain positive relationships with all clients through effective communication. /li liSee the Big Picture: Partner with the internal team on event solutions before and during the event to guarantee maximum customer satisfaction. /li liUnderstand and foster relationships between the hotel, venue, and client. /li /ul h3Staff Training Development /h3 ul liValue People: Create an atmosphere that encourages technical and leadership skill development in fellow employees. /li liProvide mentorship and coaching to members of the technical, sales, and operations teams to develop their technical skills as needed.



/li /ul h3Event Supervision /h3 ul liPerform advanced tasks (pre-event, live event, post-event) alongside operations team members. /li liSupervise and direct other technicians during live events. /li /ul h3Equipment Maintenance /h3 ul liAssist the team in properly prepping, securing, storing, transporting, and maintaining equipment. /li liConduct inventory checks and forecast equipment needs. /li /ul pbDisclaimer: /b The duties and responsibilities described are not an exhaustive list and may be modified, or additional job-related duties may be assigned at any time, with or without notice, based on business needs. /p h3Required Qualifications /h3 ul liA Bachelor's degree in audiovisual technology or equivalent is preferred. /li liAt least 4 years of specialized experience required. /li li3 to 5 years of experience in customer service or hospitality is preferred. /li liAbility to interact professionally and effectively with a diverse workforce, varied clientele, and executive leadership. /li liExperience managing multi-task projects/initiatives. /li liStrong client- and colleague-facing skills and experience. /li /ul h3Core Competencies /h3 ul liAccountability /li liHospitality /li liProfessionalism /li liResponsiveness /li liSafety-mindedness /li liTalent development /li liTechnological proficiencyManaging complexity /li liDrives accountability /li liInspires trust /li /ul pbContract: /b Full-time Permanent (CDI) /p h3Benefits Perks /h3 ul liMonthly meal allowance /li liPerformance bonuses /li liAnnual clothing allowance /li liSeniority bonus /li liEmployee recognition program /li /ul /p #J-18808-Ljbffr

📌 Technical Specialist Video (H/F) (Barcelona)
🏢 Encore
📍 Barcelona