ph3About Four Seasons /h3 pFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. /p pAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. /p h3About the location /h3 pA historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. /p h3About The Role /h3 pFour Seasons Hotel Madrid is looking for a Front Desk Receptionist to join our team. The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns.



/p h3What You Will Do /h3 ul liChecks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested, credit or method of payment is established, the correct rate is charged and issues correct keys to the guest. /li liArranges for luggage to be delivered to guest room. /li liChecks guest out of the hotel, preparing and explaining the bill. /li liHandles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists guests inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. /li liUtilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. /li /ul h3What You Bring /h3 pOur adecuado Front Desk Receptionist candidate has excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems. Applicants are required to have at least one year of experience in a Front Office position, preferably in a luxury environment. Knowledge of Opera is preferred. Fluency in reading, writing, and spoken English and Spanish is also required. /p pMust have the legal right to work in Spain. /p h3What We Offer /h3 ul liCompetitive Salary, wages, and a comprehensive benefits package. /li liExcellent Training and Development opportunities. /li liComplimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). /li liComplimentary Dry Cleaning for Employee Uniforms. /li li50 natural days of vacation, and the day of the birthday free. /li liComplimentary Private Health insurance. /li liComplimentary Employee Meals. /li /ul h3Schedule Hours /h3 ul liThis is a full-time position. /li liThis role might operate on a rotating shift basis, covering morning, evening and night shifts throughout the week, including weekends. /li /ul /p #J-18808-Ljbffr

📌 Front Desk Receptionist- Four Seasons Hotel Madrid
🏢 Four Seasons
📍 Madrid