ppWe are looking for a proactive and customer-focused bTechnical Support Specialist /b to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately. /p h3Key Responsibilities /h3 ul liProvide first-line support to business clients, partners and retail teams /li liManage and resolve B2B inquiries related to device and app usage, device and app login issues /li liCollaborate with internal teams to ensure timely and accurate responses. /li liTroubleshoot technical and operational issues related to devices’ common issues (app crash, pairing issues, iPad issue etc)
/li liEnsure all cases and interactions are accurately logged in the ticketing system /li liMonitor and follow up on open tickets to ensure timely closure and client satisfaction /li /ul h3Requirements /h3 ul liMinimum 1–2 years of experience in bcustomer service, helpdesk, or shared service support /b (B2B experience preferred). /li libProficient in English and Spanish (both written and verbal). /b /li liStrong communication and problem-solving skills. /li liComfortable working in a fast-paced, multicultural environment. /li libWilling to work on a 6-month renewable contract. /b /li /ul /p #J-18808-Ljbffr
📌 Technical Support Specialist (Spanish Speaker) - 6 Months Renewable Contract (España)
🏢 TP
📍 España