04 ago
|
Agilent Technologies
|
Barcelona
04 ago
Agilent Technologies
Barcelona
ph3Support Ongoing Initiatives /h3 ul liAct as a subject matter expert (SME) to onboard new divisions and products into PIM. /li liDevelop relationships with divisional and business unit subject matter experts and product content specialists (PCS). /li liCoordinate with stakeholders to define and expand data models and attribution for new products and acquisitions. /li liWork with PCS to expand product and classification hierarchies to reflect NPIs, business acquisitions, and divisional consolidations. /li liSupport ideation, development, and training elements of digital service solutions in collaboration with business stakeholders in alignment with business objectives. /li liSupport cross-functional projects in partnership with Digital Product and Platform Owners, DS/IT, Finance, and customer operations centers to refine broad concepts and customer requirements into structured IT requirements that enable execution. /li /ul h3Support PIM System Users /h3 ul liManage governance operational processes, including Service Desk requests. /li liImplement governance requests to support the OneAgilent omnichannel data model. /li liCoordinate cross-functional tasks with content strategists and information architects to improve customer experience. /li liEmpower the localization team to operationalize translation processes. /li liDrive continuous initiatives to improve the operational efficiency of PIM. /li liParticipate in Digital Channel projects to expand the PIM footprint for enhanced omnichannel experiences. /li liTranslate VOC (Voice of Customer) into actionable insights and partner with the digital portfolio manager to develop a long-term digital service product roadmap in collaboration and alignment with Product Marketing and other key stakeholders.
/li /ul h3Create and Deliver User Documentation and Training /h3 ul liDevelop and manage user documentation, including operational and governance process flows and user playbooks. /li liOnboard and train new PIM users. /li liCreate self‑serve help tools, such as reference videos and FAQs, to support stakeholders. /li liCollaborate with Digital Product Adoption teams to provide technical aspects of training on new solutions and define key metrics and dashboards to track KPIs. /li /ul h3Support Data Modeling, Standardization, Cleanup, and Migration/Conversion /h3 ul liWork with data stewards and PCS to monitor data integrity. /li liSupport future onboarding of data into PIM to support eCommerce, self‑serve, business intelligence, other business systems, and external customer/distributor needs. /li liConduct market research, experimentation, customer co‑design, and competitive analysis to gain in‑depth market intelligence when needed. /li liTranslate customer feature requirements and capture them into Agilent’s IT technical documents for IT to scope out projects. /li /ul h3Create and Maintain Import/Export Data Feeds and Reporting /h3 ul liManage import and export configurations to support bulk data updates and system integrations. /li liManage export configurations to support distributor/partner/channel requirements (e.g., eCatalogs, China commerce). /li liGenerate system reports to support business requirements. /li liBe accountable for tracking and delivering projects on‑time and on‑budget.
/li liOwn test strategy and coordination of cross‑functional teams for digital solution testing and business sign‑off. /li liRecommend enhancements for existing functionalities to improve ease of use for customers. /li /ul h3Qualifications /h3 ul liBS/MS degree in Business, Information Systems, or a related field. /li liOverall, at least 8 years of experience. /li li5+ years of experience in PIM, data management, or a related role. /li liStrong understanding of data modeling, data governance, and data quality principles. /li liExperience with PIM systems and tools. /li liExcellent verbal and written communication skills. /li liStrong analytical and problem‑solving skills. /li liAbility to manage multiple projects and priorities. /li liExperience working in a cross‑functional team environment. /li /ul pThis job has a full time weekly schedule. It includes the option to work remotely. /p pOur pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: /p pAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. /p pTravel Required: Occasional /p pShift: Day /p pDuration: No End Date /p pJob Function: Marketing /p /p #J-18808-Ljbffr
📌 Digital Platform Analyst – Product Information Management (PIM) (Barcelona)
🏢 Agilent Technologies
📍 Barcelona