ppJoin our client in Bulgaria as a Danish-speaking Customer Service Agent for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. Our client is seeking professionals with strong communication skills to help users maximize their product experience. /p h3Key Responsibilities /h3 ul liDeliver professional support for our client's products and services, maintaining a stellar customer satisfaction rate /li liMaster and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our client's customers /li liEngage customers through multiple channels, including phone, email and chat /li liResolve customer inquiries within agreed SLAs, using our client's comprehensive knowledge base and established protocols /li liConsistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores /li liCollaborate with team members to share best practices and contribute to the knowledge base /li liParticipate in ongoing training and stay updated on product knowledge and industry trends /li /ul h3Requirements /h3 ul liFluent Danish and English communication skills /li liStrong interpersonal abilities and customer service orientation /li liAbility to follow structured guides and processes /li liExcellence in active listening and problem-solving /li liAdaptable and quick to learn new processes and technologies /li liSelf-motivated with a passion for customer satisfaction /li /ul h3Ideal Candidate Profile /h3 ul liCustomer-focused mindset and delivering exceptional service /li liExcellent communication style, ability to explain complex concepts simply /li liAbility to troubleshoot issues and find creative solutions /li liCollaborates and shares knowledge, and contributes positively to team dynamics /li liEmbraces change, learns quickly, and maintains composure under pressure /li /ul pThe best part? No tech background needed! /p pOur client is looking for enthusiastic individuals who are ready to learn and are passionate about helping others. Our client's comprehensive training program will equip you with all the product knowledge you need to succeed. /p h3Benefits /h3 ul liFinancial support during relocation /li liFully paid training /li liStable job and career development opportunities /li liAttractive salary /li liAdditional health insurance /li li50+ benefits and services to choose from /li liPositive international working environment /li liSupport and learning /li /ul pOur client believes in growing together. They offer a supportive environment where learning is continuous, teamwork is celebrated, and your well-being is their top search result! /p /p #J-18808-Ljbffr

📌 Danish-speaking Customer Support Consultant in Sofia Bulgaria (Málaga)
🏢 Next Job Abroad
📍 Málaga