ppTeladoc Health is a integral leader in virtual care, providing telehealth services including primary care, mental health, chronic condition management, and specialty care to millions of members worldwide. /ppThe company connects patients with licensed physicians and specialists through its digital platform, enabling on-demand medical consultations via phone, video, or app. With a presence in over 175 countries, Teladoc is at the forefront of transforming how people access and experience healthcare. /ph3Role and Responsibilities /h3ulliDesign and implement operational improvement and transformation initiatives aligned with business strategy. /liliOptimize end-to-end operational processes across key functions (Operations, IT, Finance, HR, Customer Service). /liliDrive service quality, efficiency, and scalability through KPI and SLA management. /liliMonitor operational and financial performance, identifying opportunities to improve profitability and effectiveness. /liliLead cross-functional projects, ensuring clear scope, timelines, governance, and delivery.



/liliImplement and standardize project management methodologies, tools, and best practices. /liliEnsure operational processes comply with legal, regulatory, and internal governance requirements. /liliGather business requirements, translate them into actionable solutions, and oversee implementation. /liliManage risks, issues, and dependencies, proactively addressing scope creep. /liliSupport senior leadership with data-driven insights, user research, and operational recommendations. /liliBuild strong, collaborative relationships with internal stakeholders and external partners. /li /ulh3Skill Requirements/Preferences /h3ulliAround 5 years of experience in operations, transformation, consulting... /liliStrong understanding of operational excellence, process optimization, and change management. /liliProven experience managing cross-functional initiatives in complex environments. /liliStrong analytical skills with the ability to interpret financial and operational data. /li /ul /p #J-18808-Ljbffr

📌 Operations & Transformation Specialist (Barcelona)
🏢 Teladoc Health
📍 Barcelona