ppDescripción del trabajo We’re Hiring: Hotel Booking Agent¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no duda en enviar su candidatura.At Netzon Group, we’re growing fast—and we’re looking for motivated Hotel Booking Agents to join our International Team in Barcelona.If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /p h3About the Role /h3 pTravelodge is a well-established British hotel brand with more than 600 locations across the UK, Ireland, and Spain. With over 40,000 guest bedrooms and more than 3 million cooked breakfasts served each year, Travelodge is committed to continuously improving the customer experience by offering quality facilities in key locations. /p h3Your Mission /h3 ul liManaging high volumes of inbound calls focused on hotel reservations, including new bookings, amendments, and cancellations /li liConverting enquiries into confirmed reservations by confidently guiding customers through the booking process /li liUsing a sales-driven approach to maximise conversion rates and secure bookings on the first call /li liUpselling room categories and promoting additional services (e.G. breakfast, Wi-Fi, upgrades) to increase booking value /li liIdentifying customer needs quickly and recommending suitable options to enhance their stay /li liMeeting and exceeding individual sales targets, conversion rates, and call handling KPIs /li liMaintaining strong product and system knowledge to provide accurate availability, pricing, and offers /li liDelivering a high standard of customer service while balancing efficiency and sales performance /li /ul h3What We’re Looking For /h3 ul liFluency in English (Spanish is a Plus) /li liStrong interpersonal and verbal communication skills /li liPrevious experience in a call centre, sales, customer service, or other customer‑facing roles (preferred but not essential) /li liAbility to handle challenging calls and difficult situations professionally /li liStrong listening skills and the ability to ask relevant questions to understand customer needs /li liSales experience is an advantage but not required /li liHigh level of motivation with a drive to meet and exceed targets /li liClear, concise, and polite communication style /li /ul h3What We Offer /h3 ul liStart Date: August 3rd, 2026 /li liContract: Temporary (3 months with 1 month of probation) /li liMandatorio? Not mandatory /li liFull-Time: 39 hours per week /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex:



Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex:



Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liMandatory field? Mandatory field ex: Mandatory /li liMandatory field not mandatory /li liWorking Hours: Rotative Schedule Monday to Sunday - Between 3:00 PM to 11:30 PM /li liSalary: €18,711 gross per year /li liPerformance Incentives: Based on Sales and CPH. Up to €80 per week /li liWorking Model: Hybrid - 6 days per month in the office /li liTraining: Office Based from 9:00 AM to 6:00 PM /li liOffice Location: Barcelona (Eixample) /li /ul h3Why Join Netzon Group? /h3 pNetzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping integral brands deliver outstanding customer experiences worldwide. /p pxhfqzwm /p /p #J-18808-Ljbffr

📌 Hotel Booking Agent - English Speaker (España)
🏢 Netzon Group
📍 España