ph3Overview /h3pComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. /ppIn Spain we are a Integral Service Desk. We tailor IT related knowledge and services, and assist every employee and business partners of our customers as an individual, by finding practical solutions to their IT problems. /ph3Responsibilities /h3ulliAnswering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe /liliResolving IT issues of our partners which can occur during office work /liliDocumentation and logging of calls on the ticketing tool /liliDelegation of problems which cannot be resolved to the competent teams /liliMaintaining and improving customer satisfaction level /liliCommunication with your direct team members and different departments /li /ulh3What do we offer you? /h3ulli80% work from home - 4 days/month on-site /liliFull-time contract 39hours/week /liliSchedule: rotative,



Monday-Friday 07:00-18:00 /liliTicket restaurant (1100€ per year) after 3 months /liliPrivate health insurance after 6 months /liliAnnual salary of 20,535.87€ gross/year /liliAn international environment where people support and respect each other /liliAccess to VIP District: gym discounts, restaurants, car wash, etc /liliCareer development and leadership program opportunities /liliFree online language classes (GER, FRE, SPA ENG) /liliFast recruitment process /liliFully paid training /li /ulh3You are the ideal candidate if: /h3ulliYou have an advanced level of German, French and English /liliYou are interested in learning about IT /liliYou have a positive, can-do attitude and you like problem-solving /liliYou have logical thinking and enjoy helping other people to solving issues /liliYou have outstanding communication skills and customer focused mind-set /liliYou enjoy working in a team /liliYou respect the time schedule and are punctual /li /ul /p #J-18808-Ljbffr

📌 Technical Support German & French 80% FROM HOME (Barcelona)
🏢 Tamarind Intelligence
📍 Barcelona