BMC Helix is seeking a Premier Support Specialist to act as a trusted technical advisor, manage customer environments, and drive issues to closure.
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The role includes building and maintaining a dedicated test lab, delivering root-cause analyses, and coordinating with engineering on complex problems. xqbhyrx
You will regularly engage with executive stakeholders and participate in project milestones.
Idóneo candidates have 5+ years in enterprise software support, experience with mission-critical systems,
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📌 Enterprise ITSM Strategist for Premier Support (Madrid)
🏢 BMC Helix
📍 Madrid
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