ppbSenior ServiceNow CMDB Consultant /b Remote · Spain /p h3About the role /h3 pWe're looking for a Senior ServiceNow CMDB Consultant to take ownership of the Configuration Management Database and drive its ongoing maturity within a ServiceNow environment. This role is ideal for a professional who started their career as a ServiceNow developer and has progressively evolved toward process ownership, governance, and data quality management — someone who understands the platform inside out but is now focused on making the CMDB a trusted, strategic asset across the organization. /p h3Why join us? /h3 pbHIGH-IMPACT PROJECTS /b — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference. /p pbCUTTING-EDGE TECH /b — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve. /p pbFULLY REMOTE IN SPAIN /b — Work from wherever you're most productive. No relocation, no commute, full flexibility. /p pbCONTINUOUS LEARNING /b — Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off. /p pbA TEAM THAT HAS YOUR BACK /b — Talented colleagues who collaborate, support, and push each other to deliver quality work. /p pbGLOBAL EXPOSURE /b — Work alongside international teams and sharpen your English in a truly multicultural environment. /p pbA CLEAR CAREER PATH /b — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.



/p h3What's in it for you /h3 ul liRestaurant tickets for every working day /li liPermanent contract — we're investing in a long-term relationship /li liFlexible benefits: Gympass and nursery tickets through our versátil retribution scheme /li liReferral bonus — bring great people in and get rewarded /li liCompetitive salary and bonuses — let's talk numbers on our first call /li /ul h3What you'll bring /h3 ul li3–4 years of hands‑on ServiceNow experience, with a background in development or technical configuration /li liDemonstrated career progression from a technical ServiceNow role toward CMDB process ownership and governance /li liWorking knowledge of ServiceNow CMDB, Discovery, and Service Mapping /li liSolid understanding of CI data modeling, relationship design, and data ingestion from multiple sources /li liGood grasp of ITIL‑based Configuration Management principles and governance frameworks /li liFamiliarity with CMDB maturity models and structured improvement approaches /li liStrong stakeholder management and communication skills across technical and business audiences /li liServiceNow certifications (CSA, CIS‑ITSM or CMDB‑related) — valued but not required /li liFamiliarity with CSDM (Common Service Data Model)



— a plus /li liExperience in large enterprise or consulting environments — a plus /li liProfessional working proficiency in both Spanish and English (B2 or above) — required for client‑facing meetings, calls, and workshop. /li /ul h3What you'll do /h3 ul liOwn and maintain the Configuration Management process in alignment with ITIL best practices /li liDefine and enforce CMDB policies, data governance procedures, and CI class and relationship models /li liExecute a phased CMDB roadmap focused on data completeness, accuracy and business value /li liDrive CMDB adoption across IT and business stakeholders, communicating its value clearly /liliConfigure, maintain, and optimize the CMDB module within ServiceNow /li liWork with Discovery, Service Mapping, and integrations to ensure accurate and automated data ingestion /li liDefine and track CMDB health KPIs — completeness, accuracy, timeliness, and relationships /li liEstablish data ownership and stewardship models across infrastructure, application, and cloud teams /li liConduct regular audits and lead data remediation initiatives in collaboration with CI owners /li liAct as the central point of contact for all CMDB‑related topics across the organization /li liProvide training, documentation, and guidance to stakeholders on CMDB processes /li liIdentify and promote CMDB‑driven use cases such as impact analysis and change risk assessment /li liCollaborate with the ServiceNow platform team on enhancements, releases, and CSDM alignment /li /ul /p #J-18808-Ljbffr

📌 Senior ServiceNow CMDB Consultant (Barcelona)
🏢 Cognizant
📍 Barcelona