ppAt bHolded /b, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple. /ppIn order to create cutting-edge products that meet the needs of the sector, talent is essential. bWe are looking for passion, creativity, and commitment /b. In return, we offer the same. /ph3The Role /h3pWe are looking for a high-energy Customer Support Specialist for the Spanish-speaking markets to join our Customer Success Department. As a Customer Support Specialist, you will: /pulliProvide incredible support to the clients by showing great reactivity in solving accounting-related questions they may have /liliEducate users on how to manage their business better with all the tools that Holded offers /liliProactively identify issues before arising /liliWorking cross-functionally with the Sales and Product teams. /liliKeeping track of clients' feedback and suggesting improvements. /liliEnsure that best-in-class service is given to customers /liliA passion for teamwork and collaboration - you’ll be working with multiple teams on a regular basis and will help to build the Customer Success “brand” across our entire organization. /li /ulpBy joining us, you will work in one of the most important areas of the company. As a self-service product, the CS strategy has a huge impact on how the users onboard the product and bring more value to our users.



/ph3About you /h3ullibYou are a Spanish native speaker but fluent in English /b /lilibYou have a Bachelor's Degree (Business Administration or similar) /b /lilibYou have a strong knowledge of accounting and/or finance /b /lilibYou have a proactive attitude /b /lilibYou are a Digital Native /b /lilibYou are able to learn quickly about various topics /b /lilibYou have experience working as an Accountant and/or in a Big 4 or similar /b /lilibYou have experience working in a SaaS company /b /lilibYou are able to multitask /b /lilibYou are a friendly and social person /b /li /ulh3What it's like to work with us /h3ulliPermanent contract /liliShort work-day on Fridays /liliFree catered lunch at the office /liliReferral program /liliContinuous Training: annual budget for training for each employee /liliFully equipped kitchen with snacks, drinks, and fresh fruit /liliTop-notch work equipment /liliOffice in front of the sea with ping pong, pool table, PlayStation… /liliInteresting projects and a great work environment /liliAn excellent opportunity to grow with the company /liliDiscounts on a Gym membership /li /ulpAt Holded, we do things a bit differently. There’s no corporate nonsense and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. /ppWe didn’t start Holded to be another software company. We started Holded to bbe epic /b, and you will be part of it. /p /p #J-18808-Ljbffr

📌 Accounting Customer Support Specialist (Barcelona)
🏢 Holded
📍 Barcelona