p h3Position overview /h3 pThe Renewal Representative, Regional Accounts is responsible for managing and executing subscription renewals across a portfolio of regional customers in the Nordics. Operating with a high degree of independence, this role focuses on protecting and expanding recurring revenue by delivering accurate, timely renewal execution and proactively addressing customer needs. /p pThe role requires strong commercial judgement, confident customer communication, and the ability to manage multiple renewal cycles simultaneously. Success is measured through renewal rate, customer retention, expansion at renewal, and disciplined operational execution. /p h3Responsibilities /h3 h3End‑to‑End Renewal Ownership /h3 ul liIndependently own and execute full renewal workflows across assigned regional customer accounts /li liDrive timely, accurate renewal completion with minimal guidance, ensuring contract and commercial accuracy /li /ul h3Customer Retention Expansion /h3 ul liDefend the existing customer base by proactively identifying churn risk, renewal blockers, and customer concerns /li liIdentify and close seat‑based expansion opportunities at renewal, using standard playbooks and creative commercial approaches /li /ul h3Customer Procurement Engagement /h3 ul liWork directly with customer procurement and commercial teams to manage renewal execution and resolve issues /li liApply clear, persuasive communication to influence renewal outcomes and maintain strong customer relationships /li /ul h3Forecasting, Data Workflow Discipline /h3 ul liMaintain accurate renewal pipeline management, forecasting,



and reporting within CRM systems /li liMonitor auto‑renewal status and intervene when auto‑renewals are disabled to prevent churn /li liUse data, insights, and workflow automation to improve renewal efficiency and predictability /li /ul h3Account Team Unit (ATU) Collaboration /h3 ul liEngage Account Executives on larger cross‑sell or expansion opportunities identified during renewal cycles /li liPartner with Customer Success Managers to align on adoption, retention, and renewal strategy /li liProvide light‑touch support to partners on partner‑owned or assisted renewal accounts /li liShare insights on churn risk, renewal blockers, and missed upsell signals across teams /li /ul h3Mentorship Continuous Improvement /h3 ul liProvide guidance and informal mentorship to less experienced renewal or sales colleagues /li liShare customer feedback on product experience, packaging, and commercial friction with internal teams /li /ul h3Minimum Qualifications /h3 ul liDemonstrated experience managing customer renewals, account management, inside sales, or customer success motions within a B2B environment /li liProven ability to independently manage a high volume of renewal transactions with strong attention to detail and prioritisation /li liStrong customer‑facing communication skills,



with confidence engaging procurement and commercial stakeholders /li liCommercial awareness, including experience negotiating renewal terms and addressing customer objections /li liAbility to identify churn risks, expansion signals, and renewal blockers using customer insight and data /li liExperience using CRM systems to manage pipelines, forecasts, and renewal workflows /li liHighly organised and capable of managing competing priorities in a fast‑paced environment /li liFamiliarity with Nordics customer buying behaviours and regional commercial practices /li li+5 years experience covering sales role /li liNordics language as per mandatory /li liHybrid model ( Barcelona Office) /li /ul h3Preferred Qualifications /h3 ul liExperience working in subscription‑based or recurring revenue business models /li liExposure to seat‑based expansion or upsell motions at time of renewal /li liFamiliarity with partner‑assisted or partner‑led renewal models /li liExperience mentoring or supporting junior sales or renewal colleagues /li liComfort working within cross‑regional or matrixed sales organisations /li liDegree‑level education or equivalent professional experience /li /ul h3Salary transparency /h3 pSalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. /p /p #J-18808-Ljbffr

📌 Renewals Representative, Account-Based, Nordic Speaker (Barcelona)
🏢 Merantix
📍 Barcelona