ppDirect message the job poster from Ria Money Transfer /p pRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT) delivers innovative financial services including fast, secure, and affordable integral money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. /p pWe believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time. /p h3ABOUT THIS ROLE /h3 pWe are looking for an experienced bDirector of Operations /b to lead and evolve a geographically dispersed team responsible for managing the operations of a 1,000-partner strong network. This main role will focus on improving processes, strengthening team capabilities, and implementing strategic improvements. /p pThe Director will oversee a team of 50+ people across El Salvador, Los Angeles, Madrid, Senegal, India, and Malaysia, with four direct managerial reports. The ideal candidate will have experience leading large-scale, global operations teams and driving improvements in process efficiency, team structure, and performance standards. /p h3ROLES RESPONSIBILITIES /h3 ul liStrategic Leadership Team Development – Set clear goals and priorities to enhance team efficiency and performance. /li liIdentify skill gaps and implement structured training programs. /li liEstablish consistent processes across all regions to improve operations and workload management. /li liReduce reliance on ad-hoc processes and implement best-in-class operational standards.



/li liOperational Excellence Process Improvement – Strengthen workflows and automation to improve team efficiency. /li liImplement standardized operational processes across diverse time zones and cultural contexts. /li liCollaborate with internal stakeholders to optimize tools and technology for team effectiveness. /li liCross-Functional Collaboration – Engage with external partners to improve support and operational consistency. /li liAct as a key escalation point for operational challenges, ensuring resolution. /li liPerformance Monitoring Reporting – Define and track key performance indicators (KPIs) to measure team effectiveness. /li liImplement data-driven decision-making processes to continuously improve operational performance. /li liEnsure proactive issue detection and resolution through the Monitoring team’s post-transactional analysis. /li /ul h3POSITION REQUIREMENTS /h3 ul li7+ years of experience in operations leadership. /li liProven track record of driving process improvements and implementing scalable operational frameworks. /li liStrong ability to lead managers and develop high-performing teams. /li liExperience in industries with complex regulatory, technical, or operational environments (Fintech a plus). /li liStrong problem-solving skills and the ability to learn quickly in a complex ecosystem. /li liExcellent communication skills, capable of engaging with executive stakeholders and external partners. /li liAbility to travel periodically to global team locations. /li liLanguages: Fluent in English and Spanish (required). /li /ul h3KEY DETAILS /h3 ul liSeniority level: Director /li liEmployment type: Full-time /li liJob function: Finance and Product Management /li liLocation: Madrid, Spain /li /ul pReferrals increase your chances of interviewing at Ria Money Transfer by 2x. /p pGet notified about new Director of Operations jobs in Alcobendas, Community of Madrid, Spain. /p pFollow us for career opportunities. /p /p #J-18808-Ljbffr

📌 Director of Operations (Alcobendas)
🏢 Ria Money Transfer
📍 Alcobendas