ph3Responsibilities /h3ulliLeading a team of customer service professionals to meet and exceed targets /liliCoaching, mentoring, and training team members to develop their skills and reach their full potential /liliTaking ownership of inbound leads and converting prospects into long-term customers /liliBuilding strong relationships with clients and acting as a trusted advisor /liliDriving customer service excellence and setting the standard for the team /liliSolving problems and providing tailored solutions to meet customer needs /liliCollaborating with other departments to improve processes and client experience /liliCreating a supportive and motivating team environment /li /ulh3We offer /h3ulliBase salary of €22,000 gross/year + up to €3,000 gross/year in bonus /liliPrivate medical insurance /liliFull-time 39h/week Spanish contract: Monday to Friday, from 09:00 to 18:00 /liliFully paid training for the company and the products you will be working on /liliA modern,



centrally placed office in Barcelona /li /ulh3Qualifications /h3ulliYou are bilingual or proficient in Italian plus Spanish, and fluent in English. /liliYou have extensive customer service experience in a fast-paced environment, with a proven track record of exceeding targets. /liliYou have experience leading and mentoring teams, and a passion for helping others grow. /liliYou are professional, organised, and able to manage both your own performance and the team’s. /liliYou are skilled in tracking KPIs, analysing performance, and driving continuous improvement. /liliYou have resilience, a competitive mindset, and a genuine desire to see your team succeed. /li /ulpStill have questions about this position? Contact us at – our recruiters are happy to help! /p /p #J-18808-Ljbffr

📌 Italian Team Leader - Barcelona
🏢 Job Squad
📍 Barcelona