04 ago
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Homeclub
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Madrid
ppHomeclub Madrid, Community of Madrid, Spain /ph3Part-Time Check-In Guest Experience /h3pHomeclub Madrid, Community of Madrid, Spain /ppAt Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind. /ppOur goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America. /ppWe envision a world full of possibilities, where location is flexible and housing doesn’t limit your options. Help us turn this vision into a reality. /ppWe are looking for talented individuals to join us on our exciting journey to redefine the rental market—from Madrid to the world. /ph3About the Role /h3pWe are looking for bPart-Time Check-In Guest Experience Agents /b to welcome guests to our apartments, support their arrival, and ensure an bexceptional first impression /b. /ppYou will represent Homeclub in the most tangible way — being the face of our brand during each guest’s arrival. This role involves visiting different properties across the city, so being comfortable driving one of our belectric scooters /b is essential. /ppThis position is ideal for bstudents, freelancers, or professionals /b seeking a flexible schedule who enjoy meeting people, communicating in multiple languages, and creating memorable experiences. /ph3What You’ll Do /h3ullibWelcome guests /b across our portfolio of apartments in Madrid, ensuring a smooth and personalized check-in experience. /lilibDeliver a warm, professional, and memorable first impression /b, reflecting Homeclub’s premium service standards. /lilibEnsure each property is guest-ready /b before arrival (cleanliness, maintenance, amenities, Wi-Fi, etc.). /lilibExplain property features /b clearly, including access, appliances, and general usage.
/lilibResolve small last-minute issues /b on-site with agility and professionalism. /lilibConduct property viewings /b for potential clients when required. /lilibCollect and share guest feedback /b with the operations and service teams to drive continuous improvement. /li /ulh3About You /h3ulliFluent in English and Spanish (additional languages are a plus). /liliDriver’s license and comfortable riding an electric scooter. /liliPositive, approachable, and service-oriented attitude. /liliExcellent communication and interpersonal skills. /liliAvailability to work versátil morning, afternoon, or weekend shifts. /liliPrevious experience in hospitality or customer service is a plus (but not required). /li /ulh3¿Why us? /h3ulliA charming office in the center of Madrid. /liliAn international work environment; we have more than 18 nationalities! /liliOn your birthday, we offer you a half day off. /liliCulture of ownership, innovation, training and feedback. /liliFlexible and dynamic work environment. /liliFree Drinks: we always provide tea and coffee. /liliAfter-work events and an amazing internal culture. /liliInternal growth opportunities. /liliDiscounts at partner stores. /liliDiscounts on our properties for your family and you. /li /ulpAt Homeclub, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. We’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace. /ph3Seniority level /h3pEntry level /ph3Employment type /h3pPart-time /ph3Job function /h3pCustomer Service /ph3Industries /h3pHospitality /p /p #J-18808-Ljbffr
📌 Part-Time Check-In & Guest Experience (Madrid)
🏢 Homeclub
📍 Madrid