Join Our Social Media Customer Service Team! ? ? Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you’re solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️? ? Are you passionate about helping businesses shine online? ?✨ We’re looking for a dynamic Customer Service superstar to support advertisers using our client’s social media advertising products. ? What You’ll Do ? From day one, you’ll actively look for ways to boost our service and make the user experience even better! ?? Manage end-to-end product troubleshooting and offer high-quality support for advertising tools — mainly via email and chat. ?? Take ownership of every query and collaborate with in-house Product Operations & Engineering teams to solve technical, general, and product-related issues. ⭐ Keep customers informed by providing clear, timely updates and ensuring top-tier satisfaction across all touchpoints. ⏱️? Meet and exceed service level goals across all channels,



working efficiently to reduce resolution times and deliver “Best in Class” performance. ?? Work closely with technical specialists to help advertisers understand product features and common challenges. ✅ What We’re Looking For ? Proficiency in French and a good level of English, both written and spoken ? Hands-on experience managing paid campaigns (mandatory!) ? A degree in Marketing or a related field ? Experience in Digital Marketing ? Background in a Contact Centre or service role within an AdTech environment ? Strong familiarity with social media platforms and a basic understanding of digital advertising ? A service-oriented attitude and excellent communication skills ? Ability to shine both independently and as part of a team ? ??‍?? What We Offer ? New and modern office. ? Full training to help you succeed. ? Relocation support (if applicable). ? We promote inter-company mobility to work at any of our sites around the world. ? Private health insurance, free after six months ? Competitive wages (14 monthly payments per year) ? Be part of a project with real impact ? Location Lisbon, Portugal

📌 French Customer Service in Lisbon (Tarragona)
🏢 Recruit4Work
📍 Tarragona