ph3Position Overview /h3MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. pAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. /p pEstamos buscando un Administrador de Recursos Humanos dedicado y orientado a los detalles para unirse a nuestro equipo. Como miembro clave de nuestro departamento de Recursos Humanos, desempeñarás un papel vital en el apoyo a las funciones de RRHH y en asegurar el buen funcionamiento de los procesos de RRHH. Tus responsabilidades incluirán la gestión de registros de empleados, facilitar los procesos de reclutamiento, asistir con la nómina y proporcionar apoyo general de RRHH a los empleados y la gerencia. /p h3Responsibilities /h3 ul liMantener y actualizar los registros de empleados, incluyendo información personal, historial laboral y descripciones de puestos. /li liAsistir en el proceso de reclutamiento publicando vacantes de trabajo, revisando currículums, programando entrevistas y realizando verificaciones de referencias. /li liFacilitar el proceso de integración para nuevos empleados, incluyendo la preparación de cartas de oferta, la realización de sesiones de orientación y asegurando que toda la documentación requerida esté completa. Gestionar los procesos de salida para empleados que dejan la empresa. /li liApoyar el procesamiento de la nómina recopilando y verificando información de control de tiempo, atendiendo consultas relacionadas con la nómina y asegurando pagos precisos y oportunos. /li liAsistir a los empleados con la inscripción en incentivos y atender cualquier pregunta o preocupación relacionada con los beneficios. /li liAsegurar el cumplimiento de las políticas de la empresa, así como de las regulaciones locales, estatales y federales en materia de prácticas laborales. /li liServir como punto de contacto para los empleados en cuestiones relacionadas con RRHH, proporcionando orientación y apoyo según sea necesario. /li liPreparar y mantener informes y documentación de RRHH según se requiera. /li liCoordinar sesiones de capacitación y asistir en el desarrollo e implementación de programas de capacitación para empleados. /li liProporcionar apoyo administrativo general al departamento de RRHH y asistir con proyectos especiales según sea necesario. /li /ul h3Candidate Qualifications /h3 pAll Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities /p ul liLicenciatura en Recursos Humanos, Administración de Empresas o un campo relacionado. /li liExperiencia comprobada en un rol similar de RRHH o posición administrativa. /li liSólida comprensión de los principios y prácticas de RRHH, incluyendo reclutamiento,



relaciones con los empleados y cumplimiento. /li liExcelentes habilidades organizativas y de gestión del tiempo. /li liGran atención a los detalles y precisión. /li liEfectivas habilidades de comunicación e interpersonales. /li liDominio de Microsoft Office Suite (Word, Excel, PowerPoint) y software/sistemas de RRHH. /li liCapacidad para manejar información confidencial con discreción. /li liAlto nivel de profesionalismo e integridad. /li liCapacidad para trabajar de manera independiente y en equipo. /li liCapacidad para leer y hablar inglés con fluidez /li /ul h3Physical Requirements /h3 pThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. /p h3CONDITIONS OF EMPLOYMENT /h3 h3All MCI Locations /h3 ul liMust be authorized to work in the country where the job is based. /li /ul h3Subject to the program and location of the position /h3 ul liMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. /li liMust be willing to submit to drug screening. Job offers are contingent on drug screening results. /li /ul h3REASONABLE ACCOMMODATION /h3 pConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. /p h3EQUAL OPPORTUNITY EMPLOYER /h3 pAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. /p pMCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.



MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. /p pMCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. /p h3About Mci (parent Company) /h3 pMCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. /p pIn 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. /p pDriving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. /p pThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. /p pThe employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. /p /p #J-18808-Ljbffr

📌 Administrador de Recursos Humanos (Lugo)
🏢 Mass Markets
📍 Lugo