Customer Care Specialist
Onsite – Nocatee, FL

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Nocatee, FL office. Your primary responsibility will be helping patients heal using TMS treatment.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

- Accelerated healthcare career growth – rapid advancement opportunities

- Insurance benefits (Medical, Dental, Vision) and 401K

- 20 days off annually (10 PTO days and 10 Holidays)

- Employee access to Serenity’s treatment options

Responsibilities

- Be the face of Serenity Healthcare

- One on one coaching and commitment to patients during treatment





- Graduate Serenity’s paid TMS training program

- Own outcomes of patient treatment

Qualifications

- High School Diploma/ GED.

- Strong customer service mindset.

- Three years’ work experience in customer service required

- Excellent verbal and written communication, and basic math skills.

- Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

- About Serenity Healthcare

- Serenity’s Provided Services

- Meet our Patients

📌 Customer Care Specialist (Pontevedra)
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