Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support Representative, with a fully paid relocation package to Bulgaria. This role is perfect for individuals who are passionate about customer service and want to work in an inspiring environment while supporting our Spanish-speaking clients.

Key Responsibilities

- Provide exceptional customer support to Spanish-speaking clients through various communication channels such as phone, email, and live chat.
- Respond to inquiries regarding products, services, and company policies quickly and accurately.
- Efficiently resolve customer complaints and issues to keep satisfaction levels high.
- Document all interactions with clients in our CRM system for thorough record-keeping and future reference.
- Collaborate with internal teams to ensure client needs are met and service quality is continually improved.




- Stay informed about company offerings and industry trends to provide informed advice to clients.

- Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus.
- Previous experience in customer service or related roles is preferred.
- Excellent communication and interpersonal skills to build rapport with clients.
- Strong problem-solving skills and a proactive approach to handling inquiries.
- Familiarity with customer service software and CRM systems is advantageous.
- Able to work independently as well as collaboratively within a team environment.
- A willingness to relocate to Bulgaria and embrace the new cultural experience.

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...

📌 Spanish Speaking Customer Support - Work in Bulgaria - Fully paid relocation (España)
🏢 Empresa reconocida
📍 España