pstrongOverview: /strong /ppWe are looking for a customer-focused professional to join an international organization and provide operational, administrative and customer support.
Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación.
The successful candidate will play a key role in ensuring excellent service levels, efficient order processing and effective coordination between customers and internal teams.
/ppbr/ppstrongKey Responsibilities: /strong /pulliHandle customer inquiries via phone, email and other communication channels, ensuring a professional and timely response.
/liliProvide product, service and basic technical information while maintaining a high level of customer satisfaction.
/liliProcess and manage customer orders accurately within internal systems and follow up on order status, stock availability and deliveries.
/liliCoordinate the resolution of customer issues by collaborating with internal departments and ensuring effective communication throughout the process.
/liliManage returns, warranty claims and related documentation in accordance with established procedures.
/liliCreate and maintain customer accounts and records, ensuring the accuracy and completeness of all information.
/liliPerform administrative tasks and maintain documentation to support daily business operations.
/liliSupport inventory and logistics-related activities to ensure service continuity and product availability.
/liliAssist with invoice, payment and credit note inquiries, escalating and resolving issues when appropriate.
/liliCollaborate with cross-functional teams including sales, finance, operations and logistics to ensure an excellent customer experience.




/liliEnsure compliance with internal procedures, quality standards and company policies.
/liliIdentify opportunities for process improvement and contribute to operational efficiency.
/li /ulpbr/ppstrongQualifications Experience: /strong /pulliItalian speaker with strong command of English and Spanish, both written and spoken, enabling effective communication in an international environment.
/lili2 years of experience in customer service, support operations, or similar client-facing roles.
/liliA genuine customer-first mindset, with a consistent focus on delivering high-quality service and positive experiences.
/liliStrong interpersonal and communication skills, with the ability to interact effectively across different teams and with external stakeholders.
/liliA proactive and collaborative approach, combined with strong analytical thinking and problem-solving capabilities.
/liliPrevious experience working with business systems such as ERP or CRM platforms is required.
/liliSolid command of Microsoft Office tools for daily operational tasks and reporting.
/liliSecondary education or equivalent academic background.
/liliBasic understanding of financial or accounting principles will be considered an advantage.
/liliAdditional European languages will be considered a strong plus. xqbhyrx
/li /ulpbr/ppstrongOur offer: /strong /ppJoin a dynamic international company where you can make an impact and continue developing your career.
We provide an attractive rewards package, including: /pulliPermanent contract /liliCompetitive salary and annual bonus /liliPrivate health, life, and dental insurance /liliHybrid working arrangement /liliPension or savings plan contribution /liliChildcare/dependent care support /liliWellbeing programs and work-life balance initiatives /li /ul

📌 Customer Service Specialist Italy (Barcelona)
🏢 CareerWallet
📍 Barcelona