IT Service Management (ITIL) Practice OwnerSummary

Rate: Negotiable

Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.

Duration: 12 Months

About the Client

Our client is a general leader in aviation technology, delivering innovative IT and communications solutions that connect airlines, airports, aircraft and governments worldwide. Operating in over 200 countries and territories, they play a critical role in enabling the safe, secure and efficient movement of millions of passengers every day.

About the Role

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This is a strategic governance role focused on defining best practice, driving adoption, improving service maturity and enabling automation and AI—not day-to-day operational management.

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- Develop and maintain governance frameworks, process documentation, controls, standards and operating procedures.
- Define end-to-end process models, RACI matrices, approval models, escalation paths and governance expectations. xqbhyrx
- Establish consistent standards for prioritisation, classification, risk assessment, customer impact, communications and post‑implementation reviews.
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📌 It Service Management (Itil) Practice Owner (Barcelona)
🏢 Psd Group
📍 Barcelona