Join a leading international Bank in Porto and support customers of a well-established international banking organization while building your career in a integral customer experience environment.

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This is an excellent opportunity for German-speaking professionals who are already based in Portugal or are willing to relocate to Porto independently for a long-term career opportunity.

Please note: This position does not include a relocation package. Candidates should already be based in Portugal or be willing and able to relocate to Porto independently.

What You'll Do

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- Provide customer support in German and English

- Handle customer inquiries professionally and efficiently

- Maintain high quality and KPI standards

- Follow data protection and compliance procedures

- Work closely with an international team

What We're Looking For

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- Fluent German (C1)

- English B2 or higher

- Strong communication and customer service skills

- Good computer skills and attention to detail

- Ability to work in a fast-paced environment

- Flexibility for rotating shifts

What We Offer

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- Permanent employment contract

- €1,100 gross/month (paid 14 times per year)

- Food Allowance (€7.63/day)

- Attendance Bonus

- Language Bonus

- Career development opportunities in an international company

Schedule

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- Monday to Sunday

- Two rotating days off

- Shifts between 06:00 and 21:00

Why Porto? xqbhyrx

Porto offers a vibrant international community, excellent public transport, beautiful coastline, and a high quality of life, making it one of the most attractive cities in Portugal for multilingual professionals.

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📌 German-Speaking Bank Customer Service Rep. (Málaga)
🏢 WW Talents
📍 Málaga