At Webfleet, we are looking for a Field Service Specialist (UKI Region) who will be responsible for processing installation orders via Salesforce, coordinating installations, and ensuring effective communication with installation partners and customers. This role involves maintaining accurate records, verifying successful installations, and supporting the Field Service Manager for Strategic Accounts/Pilots. Additionally, the specialist addresses installation issues, generates reports, and collaborates with regional stakeholders to implement technical solutions that enhance system integration and operational efficiency.
1. Processing Installation Orders via Salesforce:
Review and assess new installation and aftersales service requests.
Select the appropriate Installation Partner (IP) based on the service requirements and assign corresponding work orders.
Manage and coordinate work orders with installation partners and customers, ensuring effective communication (primarily via phone).
2. Installation Coordination:
Maintain and update records in Salesforce (SF) and other relevant tracking tools, including monitoring installation progress (planned vs. presente).
Ensure accurate

📌 Field Service Specialist (Barcelona)
🏢 Webfleet Solutions
📍 Barcelona