Stellantis is a leading integral automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.

With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

Overview

Reporting to the ICT CRM & Marketing Manager, the ICT Loyalty Product Owner is responsible for driving the evolution of CRM and Customer Data Platform capabilities to support customer engagement, loyalty, and business growth objectives

The role acts as the primary interface between business and technology teams, ensuring business needs are translated into scalable digital solutions while maintaining a holistic view across the CRM and customer data ecosystem

The successful candidate will be capable of connecting multiple functional domains, identifying synergies across initiatives, and driving consistency, efficiency, and reuse across CRM, loyalty, customer analytics, campaign management, customer data platforms,



and emerging AI capabilities.

Key Responsibilities

- Drive the delivery and activation of loyalty-related use cases across CRM and customer data platforms
- Own and manage the CRM & CDP product backlog, ensuring clear prioritization aligned with business objectives
- Act as primary point of contact for business stakeholders, translating needs into actionable requirements
- Serve as the functional front-end for CRM & Marketing technologies, providing guidance on platform capabilities, solution options, and prioritization trade-offs.
- Promote the adoption of AI-powered solutions to enhance customer experience, personalization, operational efficiency, and business value
- Coordinate cross-functional teams (IT, marketing, sales, external vendors), monitoring delivery progress, risks and dependencies
- Ensure alignment between platform evolution and overall customer strategy

Qualifications

- Proven experience (3-5 years) as Product Owner / Product Manager in CRM or Customer Data platforms
- Strong knowledge of CRM ecosystems (e.g. Salesforce) and CDP solutions
- Experience in automotive (preferred) or multi-channel customer environments
- Strong analytical and problem-solving skills
- Experience in agile methodologies and backlog management
- Strong stakeholder management and communication skills
- Experience in multi-country or international project environments
- Fluent in English (written and spoken)

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.

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📌 ICT Loyalty Product Owner (Madrid)
🏢 Stellantis
📍 Madrid