BESTSECRET seeks a Senior Process Manager in Customer Service to drive scalable operations for the Polish market. You will lead strategic initiatives within the Customer Service Business Excellence team, shaping processes, governance, and performance across the region.
Key responsibilities include designing scalable Polish-market processes, reducing inefficiencies through automation, and maintaining SOPs, training, and risk assessments to ensure consistent service delivery and growth.
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📌 Poland — Senior Process Manager, Customer Service (Málaga)
🏢 BestSecret Group
📍 Málaga
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