BVGroup, a leader in iGaming services, seeks a Customer Service Specialist - Multilingual (Mandarin Speaking) to join our Gibraltar operations on-site. You will support customers across live chat, email and phone within a 24/7 environment, delivering timely, professional assistance in English and Mandarin.
You will resolve inquiries, maintain high communication standards, and collaborate with teammates to meet SLA targets while staying current with product knowledge and internal processes.