Senior Client Advisor – La Roca Village, Barcelona

The Senior Client Advisor will act as Brand Ambassador, delivering an outstanding client experience and building strong, long-term customer relationships. The selected candidate will report directly to the Store Management team and will be responsible for driving sales performance while ensuring excellence in customer service, in line with the brand’s standards and values.

Key Responsibilities

- Promote and sell products by identifying and understanding the needs of an international clientele
- Deliver an exceptional client experience, fostering long-term relationships and customer loyalty
- Act as Brand Ambassador, embodying and conveying the brand values and vision
- Maintain store standards in line with company guidelines and visual merchandising directives
- Demonstrate strong product knowledge and effectively communicate company projects and collections




- Contribute to team performance by supporting colleagues and sharing best practices

Qualifications

- Minimum 5 years of experience in luxury retail
- Fluency in Russian, Spanish and English; additional languages are a plus
- Strong client focus with excellent presentation, interpersonal and communication skills
- Proven sales abilities and professional selling techniques
- Positive attitude, self‑motivation and goal‑oriented mindset
- Strong team player with a collaborative approach

Offer

- Contract type: Permanent contract
- Working hours: Full-time
- Applicable Collective Agreement: Convenio Colectivo del Comercio
- Indicative salary: starting from €24.000
- Benefits: Meal vouchers, company benefits in line with internal policy

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📌 Senior Client Advisor - Outlet Las Rozas Madrid
🏢 DOLCE&GABBANA
📍 Madrid