You want to make a real impact? Then Severin is exactly where you belong. We are a team that embraces challenges and turns opportunities into results. We don’t just say “Hello Possibilities” – we make them happen. For our customers, for ourselves, and maybe soon together with you.

Ready to shape the future of our online business? Join our Spanish Team as a Sales Operations Administrator (m/f/d) and help us drive sustainable growth across channels.

Your Responsibilities:

- Process B2B customer orders and coordinate with the logistics department to ensure product availability and on-time delivery
- Prepare invoices and monitor incoming payments and outstanding receivables
- Maintain and update customer master data
- Communicate directly with customers regarding orders, inquiries, and support
- Manage customer complaints and returns, including credit note processing
- Manage and maintain condition contracts
- Support projects related to the future Marketplace logistics setup
- Monitor Marketplace orders and communicate with end consumers
- Collaborate regularly with Supply Chain Management (SCM),



Transport Management, International Sales Operations, and Finance at the German headquarters

Your Profile:

- Successfully completed training as an Industrial Clerk
- Several years of experience in back-office operations, ideally with experience in Inside Sales or Sales Operations
- Excellent communication skills, both written and verbal, with a strong customer service orientation
- Fluent in English and Spanish (spoken and written)
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, and Teams)
- Good knowledge of SAP
- Hands‑on mentality with a proactive and solution‑oriented approach
- Sales‑oriented and entrepreneurial mindset combined with a high level of service‑mindfulness
- Strong team player, able to manage multiple tasks simultaneously and work effectively in a fast‑paced environment

Have we aroused your interest? Then we look forward for your application!

Maria Angeles Tarifa

#J-18808-Ljbffr

📌 Sales Operations Administrator (m/f/d) (Madrid)
🏢 Severin
📍 Madrid