Experteer Overview As a senior ServiceNow CMDB Consultant, you will own the Configuration Management Database and drive its maturity within a ServiceNow environment. You’ll evolve from a technical role into CMDB process ownership, governance, and data quality management, making CMDB a trusted enterprise asset. You work with cross-functional teams to implement a phased CMDB roadmap, aligning data models and integrations with ITIL and CSDM best practices. This remote Spain role offers high-impact projects, continuous learning, and clear career growth in a multicultural setting.Compensaciones / Beneficios
- Own and maintain the CMDB process in line with ITIL best practices
- Define and enforce CMDB policies, data governance, and CI class/relationship models
- Execute phased CMDB roadmap focusing on data completeness, accuracy, and business value
- Drive CMDB adoption across IT and business stakeholders with clear value communication
- Configure and optimize the CMDB module within ServiceNow
- Work with Discovery, Service Mapping, and integrations to ensure automated data ingestion
- Define and track CMDB health KPIs (completeness, accuracy, timeliness, relationships)
- Establish data ownership and stewardship across infrastructure, applications, and cloud teams
- Conduct regular audits and lead data remediation with CI owners




- Act as central point of contact for CMDB topics; provide training, documentation, and guidance to stakeholders
- Identify CMDB-driven use cases such as impact analysis and change risk assessment
- Collaborate with the ServiceNow platform team on enhancements, releases, and CSDM alignmentResponsabilidades
- 3-4 years of hands-on ServiceNow experience in development or technical configuration
- Progression from technical ServiceNow role toward CMDB governance
- Working knowledge of ServiceNow CMDB, Discovery, and Service Mapping
- Strong understanding of CI data modeling, relationships, and multi-source data ingestion
- Good grasp of ITIL-based Configuration Management principles and governance
- Familiarity with CMDB maturity models and structured improvement approaches
- Strong stakeholder management and cross-functional communication
- ServiceNow certifications (CSA, CIS-ITSM or CMDB-related) valued but not required
- Familiarity with CSDM is a plus
- Experience in large enterprise or consulting environments is a plus
- Professional working proficiency in Spanish and English (B2+) for client-facing workRequisitos principales
- Restaurant tickets for every working day
- Permanent contract
- Versátil benefits: Gympass and nursery tickets
- Referral bonus
- Competitive salary and bonuses

📌 Senior Servicenow Cmdb Consultant (Barcelona)
🏢 Cognizant
📍 Barcelona