Experteer Overview

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As Client Manager for Global Network Banking, you will coordinate onboarding, implementation, and ongoing service for multinational clients, acting as the primary liaison with internal partners. You’ll support a growing Spain portfolio and contribute to ambitious new client acquisition, ensuring a seamless, compliant client experience. You’ll manage credit-related interactions, KYC ownership, and day-to-day operations to sustain strong relationships.

This role offers exposure to cross-country banking solutions and a chance to drive efficiency in a integral platform.

Compensaciones / Beneficios

- Maintain professional client relationships and support origination activities with RAMs, PAMs, and client reps
- Identify and originate low-complexity opportunities and contribute to campaigns (account planning, wallet sizing, product initiatives)
- Manage credit requests and monitor credit lines in collaboration with internal teams,



escalating exceptions
- Own end-to-end onboarding and post-implementation follow-up, including client documentation and training facilitation
- Serve as the primary contact for client escalations, coordinating service delivery and tracking feedback
- Act as designated KYC owner for a client portfolio, maintaining accurate client profiles and compliance

Responsabilidades

- 5+ years of experience in client management or related financial services role
- xugodme Product knowledge and understanding of operational processes and KYC/AML regulatory requirements
- Strong organizational and time-management skills with ability to handle multiple priorities
- Proven problem-solving ability to resolve client issues and improve processes
- Excellent interpersonal and communication skills with a strong client-service mindset
- High attention to detail and accuracy
- Fluency in Spanish and English

Requisitos principales

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📌 Client Manager Global Network Banking - AVP (Madrid)
🏢 Citigroup
📍 Madrid