Experteer Overview

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As a Customer Reliability Engineer, you will bring SRE practices to Isovalent’s software on-premises and cloud deployments. You will work closely with customers and internal teams to understand architectures, diagnose incidents, and improve the overall health and reliability of our cloud-native products. This role emphasizes deep product knowledge, strong collaboration, and hands-on problem solving to deliver world-class support.

You will contribute to scalable, secure, observable systems and be a key ambassador for customer success. This is a technically focused role with meaningful impact on how customers operate in Kubernetes environments at scale.

Compensaciones / Ventajas

- Interact with customers to resolve incidents and improve reliability of Isovalent products on Kubernetes




- Apply SRE practices to on-premises and cloud deployments
- Develop deep understanding of customer architectures and configurations
- Coordinate with internal and external stakeholders to support customers and improve health visibility
- Respond to and learn from incidents, contribute to knowledge bases and post-incident reviews

Responsabilidades

- 6+ years of direct experience supporting enterprise xugodme customers in a technical capacity
- Experience securing OS instances, applications, or distributed systems
- Experience operating Linux systems
- Experience managing and scaling Kubernetes clusters in production
- Experience with at least one major cloud provider (AWS, Azure, or GCP)
- Demonstrated expertise in networking concepts across OSI layers 2–7

Requisitos principales

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📌 Customer Reliability Engineer (Madrid)
🏢 Cisco Systems
📍 Madrid