Join a leading international Bank in Porto and support customers of a well-established international banking organization while building your career in a general customer experience environment.

This is an excellent opportunity for German-speaking professionals who are already based in Portugal or are willing to relocate to Porto independently for a long-term career opportunity.

Please note: This position does not include a relocation package. Candidates should already be based in Portugal or be willing and able to relocate to Porto independently.

What You'll Do

- Provide customer support in German and English
- Handle customer inquiries professionally and efficiently
- Maintain high quality and KPI standards
- Follow data protection and compliance procedures
- Work closely with an international team

What We're Looking For

- Fluent German (C1)
- English B2 or higher
- Strong communication and customer service skills




- Good computer skills and attention to detail
- Ability to work in a fast-paced environment
- Flexibility for rotating shifts

What We Offer

- Permanent employment contract
- €1,100 gross/month (paid 14 times per year)
- Food Allowance (€7.63/day)
- Attendance Bonus
- Language Bonus
- Career development opportunities in an international company

Schedule

- Monday to Sunday
- Two rotating days off
- Shifts between 06:00 and 21:00

Why Porto?

Porto offers a vibrant international community, excellent public transport, beautiful coastline, and a high quality of life, making it one of the most attractive cities in Portugal for multilingual professionals.

Apply now and become part of an international team in Porto.

📌 German-Speaking Bank Customer Service Rep. (Valencia)
🏢 WW Talents
📍 Valencia