Experteer Overview

¿Es usted el solicitante adecuado para esta ocasión? Descúbralo leyendo el resumen del puesto a continuación.

In this role you will support both CRM and Member Services, ensuring high-quality client data and smooth access management. You will bridge business, operations, and IT to drive process improvements and governance. You work with cross-functional teams to enhance systems and enable efficient market operations. This position offers hybrid working with a strong focus on data, process optimization, and stakeholder collaboration, within an international environment.

Compensaciones / Beneficios

- Provide functional support to internal and external Members across CRM and Member Services activities
- Maintain high-quality client and business data, ensuring accuracy and governance standards
- Manage user access, onboarding activities and CRM-related administration tasks
- Participate in system enhancements,



testing activities and process improvement initiatives
- Act as a key liaison between business users, operations team and IT stakeholders

Responsabilidades

- Experience in Client Services, Operations, CRM, Customer Support or similar business functions
- Strong member relationship management skills
- Ownership mindset with the ability to work independently and solve problems proactively
- Interest xugodme in systems, data management, market operational processes and process optimization
- Functional knowledge of market operations and standard market messaging processes
- Native or professional proficiency in Spanish; strong English communication, international environment preferred

Requisitos principales

- flexible work models
- personal development and learning opportunities
- agile working methods

📌 Member Services & CRM Specialist (Madrid)
🏢 Six Group
📍 Madrid