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We're hiring for our client, a fast-growing company working with tech and e-commerce brands & they're looking for someone who's not just "good with customers" but who actually cares.
Responsibilities
- - Help customers with everything from product onboarding to troubleshooting tech issues
- Guide users through software, hardware & IoT setups
- Solve tricky cases
- Communicate via phone & email (mostly inbound)
- Document cases and keep things structured
Requirements
- - Actually enjoy helping people
- Can stay calm when things get messy
- Like figuring things out
- Prefer a smaller,
close-knit team over a huge corporate setup
- Want stability
Requirements
- - Fluent in Norwegian (written & spoken)
- Good level of English (internal language)
- Around 1+ year experience in customer service/support
- Already based in xugodme Malaga (or very close)
- Comfortable with tech (you don't need to be an expert, but not afraid of it either)